Question 1: Are you a factory or a trading company?
Answer: We are a distributor and trading company.
Question 2: What measures can be taken to ensure the quality of the products?
Answer: We have professional engineers who test each piece of equipment before shipment.
Question 3: How will you handle the defective products when I receive them?
Answer: We have professional engineers to help you solve the related problems. If the product is defective, we usually offer a refund or replacement service in the next order.
Question 4: What are your requirements regarding payment and minimum order quantity?
Answer: We accept credit card payment and wire transfer payment. After confirming the packing list, the minimum order quantity is 1 piece.
Question 5: How long is the warranty period? How long will the shipment be made after payment?
Answer: The warranty period for this product is 1 year. For more information, please contact our customer service. After payment, if there is stock available, we will immediately arrange courier delivery for you, or complete the shipment within 15 days.
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